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Make a claim

Claims can be lodged 24 hours a day, 7 days a week from overseas, within Australia or when you return home. To lodge a claim online or complete a form, please click here.


System Closure

On 30th November 2019 nib upgraded to a new system for the sale of travel insurance.

If you are yet to purchase insurance for your travel, please return to your original point of sale (for example, your travel agent website) to obtain a quote.

You can still use this website to:

  • amend your policy details;
  • cancel your policy within the cooling off period; or
  • lodge a claim
If you require assistance, please contact us: www.nib.com.au/travel-insurance/contact


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